Privacy Policy – Nova Glass

At Nova Glass, we value your privacy. This Privacy Policy explains how we collect, use, and share your personal information.

🔹 1. Information We Collect

We may collect the following personal information when you interact with us online, by phone, or through SMS:

Full name
Email address
Phone number (including mobile)
Service address and billing information
Communication preferences (SMS opt-in, form entries, etc.)

🔹 2. How We Use Your Information

Your information is used to:

Respond to service inquiries and requests
Schedule and confirm appointments
Send order confirmations, updates, and status alerts
Send promotional offers only if you have opted in
Improve our service and customer experience

🔹 3. How We Share Your Information

We do not sell, rent, or trade your personal data.
We only share information when:

Required by law
Necessary to complete your requested services (e.g., with logistics or payment providers)

Mobile opt-in, SMS consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

This includes no sharing of SMS consent with carriers, vendors, or advertisers.

🔹 4. SMS Consent & Communication

If you opt in to receive SMS messages:

You may receive service updates, appointment reminders, and promotions
Message frequency varies
Message & data rates may apply
To opt out, reply STOP
To get help, reply HELP or contact us

🔹 5. Your Rights & Choices

You have the right to:

Access or correct your personal data
Request deletion of your information
Withdraw SMS or email consent at any time

🔹 6. Contact Information

If you have questions or concerns about this Privacy Policy: