At Nova Glass, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information, especially in relation to SMS communications.
🔹 1. Information We Collect
We may collect the following personal information when you interact with us online, by phone, or through SMS:
- Full name
- Email address
- Phone number (including mobile)
- Service address and billing information
- Communication preferences (SMS opt-in, form entries, etc.)
🔹 2. How We Use Your Information
Your information is used to:
- Respond to service inquiries and requests
- Schedule and confirm appointments
- Send order confirmations, updates, and status alerts
- Improve our service and customer experience
🔹 3. How We Share Your Information
We do not sell, rent, or trade your personal data.
Mobile opt-in, SMS consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.
This includes no sharing of SMS consent with carriers, vendors, or advertisers.
🔹 4. SMS Consent & Communication
Mobile opt-in, SMS consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.
If you opt in to receive SMS messages:
- You may receive service updates, appointment reminders, and billing
- Message frequency varies
- Message & data rates may apply
- To opt out, reply STOP
- To get help, reply HELP or contact us
🔹 5. Your Rights & Choices
You have the right to:
- Access or correct your personal data
- Request deletion of your information
- Withdraw SMS or email consent at any time
🔹 6. Contact Information
If you have questions or concerns about this Privacy Policy:
📧 Email: contact@nova-glass.com
📞 Phone: 703-637-7330